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President
Kathleen Fletcher & Associates
455 Summer Street
Bridgewater, MA 02324
Phone: 508-697-3489
Fax: 508-697-2918
"Talking doesn't cook the rice"--Chinese proverb."
"Nuts and bolts" workshops get next day on-the-job results!
Kathleen Fletcher is known as a "people equal profits" person. People succeed, companies don't. As a national and international speaker and seminar leader, her interactive and high-energy style seminars on customer service, workplace communication, constructive confrontation, and conflict management solve people problems.
Kathy is founder and president of Kathleen Fletcher and Associates, is a member of the National Speakers Association and International Customer Service Association as well as a certified mediator in the Commonwealth of Massachusetts. Her clients include insurance companies, health care providers, U.S. and Canadian newspapers, the travel and hospitality industry, state and federal agencies and others.
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