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President
American Productivity & Quality Center
123 N. Post Oak Lane, 3rd Floor
Houston, TX 77024-7797
Phone: (713) 685-4661
Fax: (713) 681-8578
Dr. Carla O'Dell is President of the American Productivity & Quality Center and also serves as Director of the Center's International Benchmarking Clearinghouse in Houston, Texas.
In 1991, Dr. O'Dell led 80 corporations through a design process to create the Clearinghouse. Since launching its services in 1992, over 390 major corporations and government agencies world-wide have joined, using the Center's Clearinghouse to support the identification and rapid transfer of best practices.
Dr. O'Dell is a nationally recognized expert in team-based operating systems, and innovative reward systems such as gain-sharing and pay-for-knowledge. In 1987, Dr. O'Dell designed and led for the Center the largest national study ever done on innovative reward systems. The study of 1,600 firms employing over nine million people still serves as the benchmark study in the field.
The current thrust of Dr. O'Dell's work is in the area of Knowledge Management (KM). Under her direction, the Center has become a national leader in conducting and producing KM studies, publications, and courses.
Dr. O'Dell is co-author with Dr. C. Jackson Grayson of American Business: A Two Minute Warning , which Tom Peters said "gets my vote as the best business book in 1988."
For more information regarding Carla's schedule and fees, please contact Mary Halaszyn at the American Productivity & Quality Center or visit their Web Site.
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