Interactive Training, Inc.

Interactive Training, Inc. Product Profile
Listening To Lead

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Product Description
A self-directed, interactive CD-ROM or Internet course providing instruction on effective listening and critical thinking skills. The course is directed at those individuals seeking improved leadership skills, such as stronger decision making capabilities, through better listening. It is also suited to those individuals seeking to become more knowledgeable, effective, and secure in strengthened relationships. Listening to Lead’s informal style allows the user to walk through the disc or Internet course at his/her own pace.

Audience

• Training professionals
• Academic professionals
• Persons seeking to enhance their leadership, professional, and interpersonal communication skills
• Organizations seeking to maximize limited training resources

Approximate Time To Complete
1 hour

Content Features

• Workshop materials
• Audio
• Video, including clips from Listening: The Forgotten Skill - Understanding the Listening Process by Madelyn Burley-Allen, founder of Dynamics of Human Behavior
• Reference materials
• High-quality graphics
• Self-assessment exercises
• Mastery quiz
• Internet-related resources, including direct links to related web sites

Special Features

• Notepad - make and print course notes
• Bookmark - add or delete marked material
• Find - locate key material, words, or phrases
• Progress - track material left to cover before course completion
• Print - print a copy of screen material
• Interactive exercises - practice course content and receive feedback
• Virtual library of Internet resources and bibliography - supplementary material for continued study or research
• Certificate of Completion- awarded upon successful completion of the Master Quiz

Table of Contents

1. Introduction
1. Benefits
2. Listening as a Communication Skill
3. Problems Caused by Poor Listening*
4. Your Listening Ability
2. Listening Process
1. Ten Bad Listening Habits*
2. Ten Bad Listening Habits, (continued)
3. Key Learning Points
3. Central Listening Skills
1. Introduction
2. Overcoming and Controlling Distractions*
3. Recognizing Central Ideas in the Message*
4. Emotional Control*
5. Key Learning Points
4. Critical Thinking Skills
1. Ability to Separate Fact from Opinion*
2. Testing the Evidence
3. Point Support*
4. Ability to Detect Fallacies in Reasoning*
5. Weighing the Inferences We Draw*
6. Key Learning Points


*Contains interactive exercises


5. Summary
6. Master Quiz
7. Resources

Release Date
Listening to Lead      Available Now!

Media Type
Listening to Lead is available in both CD-ROM and Internet versions.

Market Data
According to a survey conducted by RHI Management Resources, the most valuable management skills are:

It can be concluded that listening, a fundamental skill of both leadership and communication, is highly sought after in today’s training market.

Hardware Requirements
(Hybrid Disc)

Windows	Macintosh
Windows 95 or higher	6.0.7 or higher
486 33 Mhz (minimum)	68030 (minimum)
8 Mb RAM	8 Mb RAM
Sound card	Sound card
256 color display	256 color display
2X CD-ROM drive	2X CD-ROM drive

Authors
Vinson Associates, Inc. based in Georgia, is a training and education organization in sales and sales management activities. It currently offers the Workshop in Negotiating Skills, Sales Force Management, Workshop in Conflict Solutions, Workshop in Supervisory Competence and is the co-author of Listening to Lead. Vinson Associates also develops and conducts training programs for sales effectiveness.

Marcil Associates, Inc., based in New York State, is a communications and management training consulting firm. Principal Jack Marcil is co-author of Listening to Lead and an adjunct program manager for General Electric’s Managerial Skills Development course.

Publisher
Interactive Training, Inc. (ITi) of Beverly, MA is a publisher and provider of on-line training courseware and assessment tools for professionals and organizations. ITi’s on-line resources, content and courseware enable its customers to reach performance improvement, mandatory training, professional certification, and continuing education goals. ITi focuses on large and fast growing educational needs within two key business segments: corporate soft-skills and health care. ITi’s Web community, TrainingForum™ (www.trainingforum.com), was recognized by NetGuide as a four star Gold Site winner placing in the top 5% of 100,000 sites that were reviewed and was also chosen as the "Surf Site of the Week" by The American Society for Training & Development (ASTD).

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CONTACT FOR PRICING AND ADDITIONAL INFORMATION
Marketing Department, Interactive Training, Inc.

Telephone:	(978) 921-2470
Fax:	(978) 921-1490
E-mail:	custserv@trainingforum.com

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