JoAnna Brandi

President
Working Relationships
7491 North Federal Highway, Ste. 304
Boca Raton, FL 33487
Phone: 407-279-0027
Fax: 407-279-9400

JoAnna Brandi is President and Founder of Working Relationships, a company dedicated to helping companies improve the quality of their business and their bottom line by helping them improve the quality of their working relationships.

JoAnna has been a public speaker and writer on the topic of Customer Focus, Customer Retention, Customer Loyalty and Customer "Intimacy" since 1987. She publishes two newsletters Customer Care Bulletin and Dare to Care, authors and contributes to dozens of articles each year and is author of Winning at Customer Retention: 101 Ways to Keep'em Happy, Keep'em Loyal, and Keep'em Coming Back (published by Lakewood Publications).

She is a popular speaker for the Inc. Conferences; Direct Marketing to Business; The Direct Marketing Association; The American Telemarketing Association; and High Performance Marketing to name a few. She does dozens of private presentations and user conferences each year.

In her consulting practice she does customer and employee research, designs training programs and facilitation processes to guide organizations into a more customer-focused, people-focused orientation. Sustainable customer focus comes from cultural ch ange in organizations.

Working Relationships is in strategic partnership with Silent Partner, a Database Implementation company, and can help you design an automated sales and marketing program to support all your critical working relationships. Our database marketing progr ams are designed to help you triple your sales, double your profits and keep your customers coming back for life.

Visit JoAnna Brandi at her Web Site.